Client Resources
If you need assistance using TherapyPortal, you may refer to these resources on our help center:
| How to Request and Manage Appointments in my TherapyPortal |
| How to Review or Sign a Document in TherapyPortal |
| How to Join a Telehealth Session |
| How to join a Telehealth 2.0 session as a user or guest. |
Local Resources for CharlotteNational Alliance on Mental Illness Charlotte - 704-333-8218 - hotline 24/7
Mobile Crisis - 704-566-3410 SC Department of Mental Health 24/7 crisis hotline - 833-364-2274 Matthews Help Center: The mission of the Matthews HELP Center is to care for those in the community by providing programs and services that will meet life’s basic needs, and by connecting those in need with resources that improve quality of life. 119 N. Ames Street Matthews, NC 28105 Phone: 704-847-8383 www.matthewshelpcenter.org AbuseThe Women’s Commission: Provides Crisis Counseling, advocacy and support groups for women and children.
700 N Tryon Street Charlotte, NC 28202 Battered Women’s Shelter (location undisclosed): 24 hour counseling hotline. 30-day shelter for female victims of domestic violence and their children. Support groups and counseling for women and children. Crisis Counseling Assistance with filing for a domestic violence protective order assistance with filing for criminal charges and court accompaniment. P O Box 220312 Charlotte, N.C. 28222 Phone: 704-332-2513 or 704-336-4126 Turning Point of Union County: a domestic violence program for Union County residents providing safe shelter and other services to victims of domestic violence and their children. P.O. Box 952 Monroe, NC 28111 Phone: 704-283-9150 Toll-Free: 866-330-8515 Crisis Hotline: 704-283-7233 www.unioncountyturningpoint.org United Family Services: 24 hour hotline provides counseling and support groups for children and adults who have been victims of a rape or sexual offense. Provides court accompaniment for criminal cases and outreach in the schools. Also provides help with medical costs associated with being a victim of a violent crime. Phone: 704-367-2735 or 1-800-826-6200 |
Resources for VeteransThe VA Combat Call Center - 877-WAR-VETS (877-927-8387) - hotline 24/7
Veterans Crisis Line - Dial 988 then press 1 - Text 838255 LGBTQ+ ResourcesThe Trevor Project -- 24/7
866-488-7386 TrevorText - Text START to 678-678 Trans Lifeline - 877-565-8860 LGBT National Youth Talkline - 1-800-246-7743 The Steve Fund Crisis Textline* - Text STEVE to 741741 AA Contact InformationAlcoholics Anonymous of Union County
704-289-4821 300 East Windsor St. Monroe NC 28110 Alcoholics Anonymous of Matthews (828) 631-5400 2117 Greenbrook Pkwy Matthews, NC Alcoholics Anonymous of Waxhaw (704) 843-2847 10408 Lancaster Hwy, Waxhaw, NC NA Contact InformationNarcotics Anonymous
(704) 366-8980 Charlotte, NC Twelve Step Programs
Substance AbuseSubstance Abuse Prevention Services: Provides community preventative interventions, professional support services, drug information line and care-giver services.
1117 E Morehead St Charlotte, NC 28211 Phone: 704-375-3784 Mecklenburg County Substance Abuse Services Center: Provides in-patient substance abuse treatment. 429 Billingsley Road Charlotte, NC 28211 Phone: 704-366-3066 Dilworth Center for Chemical Dependency: Intensive Outpatient Treatment for adults, young adults, and adolescents. 2246 Park Road Charlotte, NC 28203 Phone: 704-372-6969 www.dilworthcenter.org |
DIAL 988 For Mental Health EmergenciesSuicide Hotlines1-800-SUICIDE
1-800-784-2433 1-800-273-TALK 1-800-273-8255 Hotline For Teens1-888-747-TEEN
1-888-747-8336 Financial HelpCrisis Assistance Ministry: Provides assistance and advocacy for people in financial crisis.
500-ASpratt Street Charlotte, NC 28206 Phone: 704-371-3001 www.crisisassistance.org Help with Medical NeedsEmergency Medication Services: Provides a one-time-per-year assistance with prescriptions for people in financial crisis. Referral must be from a human services agency in Mecklenburg County.
1401 East 7th St. Charlotte, NC 28204 Phone: 704-372-3010 Healthquest: Licensed non-profit pharmacy that provides prescription maintenance medications to people who are uninsured or under insured. Hours of operation are Monday 8:00 am – 6:30 pm and Tuesday – Friday 8:00 am to 4:30 pm 415 East Franklin Street Monroe, NC 28112 Phone: 704-226-2050 Fax: 704-226-0712 www.healthquestpharmacy.org Hope Cancer Ministries: Provides volunteer services to cancer patients and their families throughout Charlotte NC and Mecklenburg County. Services provided can include help with meals, handyman, housekeeping, assist with medical costs, utilities, housing and transportation for medical purposes. P.O. Box 19967 Charlotte, NC 28219 Phone: 704-364-1440 www.hopecancer.org Hospice of Union County: Provides compassionate, quality care to those suffering life-limiting illnesses,regard- less of ability to pay. Resources for family members as well as others in the community affected by death and dying. 700 W. Roosevelt Blvd. Monroe, NC 28110 Phone: 704-292-2100 Fax: 704-292-2190 www.houc.org |